FAQs

FREQUENTLY ASKED QUESTIONS

Yes!! All of our hair extensions are 100% Virgin Human Hair and 100% Raw Cambodian  

What’s the Difference between Raw hair and Virgin Hair?

Virgin Hair is human hair that has never been chemically or mechanically manipulated.   

Raw Hair is human hair that has never been processed, steamed, chemically or mechanically manipulated.

Advantages to having Raw and Virgin Hair are:

Fuller bundles!

Higher quality and longer lasting hair.

Natural looking flowing hair that blends with all hair types.

Cuticle aligned hair which ensures no matting.

No chemical processing.

Our hair is from one donor no blended lengths or hair additives.

Can you wash & blow dry your extensions?

Because our hair is unprocessed, it can be shampooed, colored, cut and styled and withstand heat over a long period of time. 

When should I expect to receive my hair?

Orders are not processed on weekends and holidays.  After your order is placed, we will begin processing your order right away. Processing times can vary between 5 business days and shipping is an additional 2-3 days. This time is critical because we thoroughly inspect each bundle to ensure that you are receiving the best quality hair. During Sales/promotions, processing times may take up to 10 business days.  

How long does the hair last?

There are so many factors to consider; products used, climate, water, how often hair is shampooed, heating tools, and how you individually care for our hair. With proper care and maintenance this hair can last. The longevity of your hair depends on the daily and overall care provided to your hair.

Refunds?

All sales are FINAL and there are no refunds allowed. K Vision Beauty takes every measure to ensure you receive a quality product. After your installation, if you feel you've received a product that is truly defective and unusual, we want to hear from you! Please send an email to kvisionbeauty@gmail.com and file a Quality Claim Form. Although no refunds are permitted, we will address the quality issue.